Dear Valued Guests of The Grey Spa,

Firstly, thank you for your support during the past 5 years; we appreciate everyone who has sent in their cherished and valuable items - your trust in our services has been so important to our small business.

So many things have changed since The Grey Spa began; the massive growth of resale, particularly in the luxury and vintage sectors have meant a large influx of new dealers and collectors alike. Combined with the rise in very high quality counterfeit items, as well as a flood of very poor condition vintage; our existing business model is no longer compatible with the pace and demand of the resale market.

While our new structure going forward will accommodate a fewer number of overall guests, we hope to impact a larger community with knowledge about leather goods of all types. Our goal is to educate those curious about both leather and luxury; including quality & condition issues, repair and restoration knowledge, technique and construction, as well as best practices for buying and storage. Rather than turning into a volume repair business, our goal is to use our niche knowledge base to assist a broader community in successfully navigating the nuances of today's luxury leather resale market.

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Any outstanding correspondence is currently being addressed in order of priority; we do apologize for any delays. We are not currently accepting any new quote requests.

We are pleased to present our refreshed business and welcome you to view our updated website on May 15, 2025. We will be accommodating inquiries and accepting new guests at that time, as well as providing informative resources. We appreciate your patience and understanding as we navigate the process during these interesting times. We look forward to previewing our refreshed studio just in time for our Fifth Anniversary.